Help centre
Frequently asked questions
Everything about searching, quality options, formats and trimming, supported devices and the legal side — answered in plain language.
Getting started
Is MP3Banana really free?
Yes. Our MP3 downloader is 100% free, with no cost, no subscription and no hidden charges. You do not need to create an account or hand over any payment details.
Do I need to install any software?
No. There is nothing to install — no app, no desktop program and no browser extension. Everything runs directly in your browser.
How do I download a song?
Type a song title, artist or keywords into the search box (or paste a link), wait a moment for the results to load, then pick the match you want. Press Play if you would like to preview it first, then press Download and choose MP3 or MP4 and the quality you need.
Can I preview a track before downloading it?
Yes. Every result has a Play button that streams the track straight on the results page, so you can confirm it is the right version before you download anything.
Formats & quality
Which audio qualities can I download?
Whenever the original source supports it you can choose between 128 kbps, 192 kbps, 256 kbps and 320 kbps. Pick a lower bitrate for smaller files, or 320 kbps for the best listening quality.
Is there an MP4 format available for download?
Yes. On the results page you can choose the MP4 format to download the desired videos, alongside the MP3 audio option.
How do I save a track in another format?
After you tap a quality, let it finish converting — a drop-down then pops up right under it. Open it to switch a song to M4A, WAV, OPUS or FLAC (a lossless format), or turn a video into an MKV or MOV file, then hit Download. A video's drop-down also has Audio only, which gives you the soundtrack on its own as M4A. The switch happens on your own device, so a long song may need a little while on a phone.
Should I choose MP3 or MP4?
Choose MP3 if you only want the audio — the files are much smaller and play on any music app. Choose MP4 if you want the video as well.
Can I trim songs for ringtones and videos for GIFs?
Yes — tap Trim on a converted file, drag Start and End (or type the times), set the format, then hit Trim now. Videos have a Trim button too. Pick Ringtone (iPhone) to get an .m4r of up to half a minute, or GIF on a video for a short, soundless loop.
Devices & browsers
Does MP3Banana work on my phone?
Yes. The site is fully responsive and works on Android phones and tablets, iPhone and iPad, as well as Windows and macOS computers.
Which browsers are supported?
All modern browsers work, including Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, Opera and Brave. Keeping your browser up to date gives the smoothest experience.
Troubleshooting
I get an error when displaying the results
If you encounter an error while trying to display the results, it indicates that the service is temporarily unavailable or there is a technical issue. Rest assured, our dedicated team is already working to resolve the issue — please try again a little later.
Is there a limit on how many files I can download?
Typically, no. However, we may occasionally impose restrictions on extremely large files exceeding 8 hours in duration, which can take a considerable amount of time to download, in order to safeguard our servers. If your download speed for such files is not particularly high, the waiting period should not exceed 10 minutes. This is also valid for MP4 files.
My download is slow or will not start
Slow downloads are usually caused by a busy source server or a weak connection. Try a lower bitrate, refresh the page and search again, or switch network. If a download never starts, check that your browser is not blocking pop-ups for this site.
Why is there no format menu under my file?
It only shows up once the file has finished converting. Very long tracks and videos skip the extra formats and download as they are, and WAV and FLAC have shorter length limits. Browsers built into apps such as Facebook or Instagram can't switch formats either — open MP3Banana in a regular browser instead.
A search returns no results
Try simplifying your search — the song title plus the artist name usually works best. Spelling variations, remix names and very new releases can all affect what the source returns.
Legal & privacy
Does MP3Banana host the audio files?
No. We do not host, store or upload any audio or video on our own servers. Availability, bitrates and links are all provided by third-party sources.
How do I submit a copyright or takedown request?
We take copyright seriously. Send the details to [email protected] and we will forward valid removal requests to our partner site for prompt action.
Is the site safe to use?
The whole site is served over encrypted HTTPS. We do not ask you to register, so there is no password, no personal profile and no download history tied to you.
Still need a hand?
If your question is not covered here, send us a message — we read every one.